Very good location, nice staff, very tasty breakfast, amazing open pool area, hotel has paddle boards and catamaran, shuttle to Lugano was available on request
Hanna
يوليو 2024
The room was finished to a high standard with ample space for 3 (2 adults and a child of 14), a large bathroom and breath-taking views. We were made to feel very comfortable and the service was professional and caring. the view from the top floor breakfast area never ceased to amaze and one could while away hours sitting and sipping a coffee while taking in the vista. The breakfast selection was ample albeit that over our 6 day stay, the selection was exactly the same daily. Some variety would be welcome. This, however, is of minor significance. The location was, for us, ideal. On the lake, with a great pool and bar area and proximity to both Lugano & Como, and not far from places such as the Balcony of Italy and Bellagio,
Mark
أغسطس 2024
I was initially drawn to your hotel because of its impressive location and breathtaking room views. However, what truly made my stay unforgettable was your exceptional staff. They say that a hotel is only as good as its staff, and I couldn't agree more. Your staff captured the heart and soul of Switzerland, and it was evident in every little detail. From the moment I stepped into your hotel, I was greeted with warm and genuine smiles. The staff went above and beyond to make sure that my stay was comfortable and enjoyable. They were always available to assist me with anything I needed, and they did so with such grace and hospitality. It was clear that they genuinely cared about their guests and took pride in their work. What made your staff truly unique was their ability to make me feel like family. I have been living in Switzerland for quite some time now, and I have come to know the warm and welcoming nature of the Swiss people. However, your staff took it to another level. They made my stay feel like I was visiting family, and I cannot thank them enough for that. I must mention that I was going through a tough time during my stay. It was my birthday, and I was feeling sad and lonely after a recent breakup. However, your staff's kindness and warmth made me forget all my troubles. Even the friendly band that played every night was so welcoming, and it truly touched my heart. I would like to extend my sincere thanks and congratulations to the management for having such an exceptional team. Your staff truly made my stay unforgettable, and I will always cherish the memories I made during my time at your hotel. Once again, thank you for the exceptional service and warm hospitality. I look forward to visiting your hotel again in the future and experiencing the heart of Switzerland through your amazing staff.
Radwa
فبراير 2024
The pool area on the edge of the lake is great, with fantastic views. The rooms were comfortable, with spacious bathrooms.
Judith
يونيو 2024
The Hotel has a certain charm and is located on the foreshore of Lugano Lake which is nice. Views across the lake and into the mountains from the room are excellent. The room we had was comfortable. Good location for getting away from crowds in nearby Italy for a more relaxing time. (although we ended up exploring the area instead of lying by the lake or pool)
Riley
سبتمبر 2023
Honestly, everything. The view was marvelous and magic, service was beyond expectation, the breakfast was superb, they have a shuttle service that brings you downtown, to the airport and to the rail station, this place is absolutely the place to be. It was an absolute blast! Pure paradise
Alessandra
سبتمبر 2024
The location cannot be beat. Right on Lac Lugano. Pool area is stunning. Service was top rate. Breakfast was sumptuous. Room was comfortable. Personally I feel Lugano is preferable to staying on Lago de Como. Quieter and less frantic. Also better value. Switzerland is more expensive than Italy for food and drink. Also recommend a room with a lake view. That room comes with a balcony and is lovely in the evening.
Mark
يونيو 2023
The staff in particular, Armando, Rudy, Guisseppe & Mirairni were amazing, their warmth, attention to detail by always looking after us with those yummy latte machiados for breakfast, they spoilt us, with attention and professionalism. The Reception staff were super too, always so polite and knowledgeable, 5 stars. The Housekeeping staff we're phenomenal too, always happy, in good form and super polite.
Martina
يوليو 2023
We were looking for a quiet location for a weekend getaway and Morcote is definitely the place for that! Swiss Diamond Hotel was the perfect mix of luxury, relaxation and elegance. No matter how wonderful a hotel may be, there is always something that doesn't quiet meet our expectations, but this hotel was perfect. The staff were very friendly, the room was beautiful and spacious, the facilities are amazing and the food delicious. We chose the Deluxe double room with a lake view and our room did not disappoint! We would definitely recommend this hotel!
Dalal
أغسطس 2023
The room view was perfect, we had a lakeside terrace room with views of the lake and the mountains first thing in the morning were breathtaking. The facilities of the hotel was really nice, the spa and pool area exceptionally clean. Morning breakfast was to a high standard with a good range of choices.
Lewis
أبريل 2024